By purchasing anything on the site you are agreeing to adhere to my store's policies and terms
Standard Grade: Free of major defects but may exhibit minor imperfections.
Seconds Grade: Contains one or more imperfections but does not affect how the pin looks from a distance.
C Grade: For Budget Collectors - Contains lots of imperfections; can be scene without close inspection.
D Grade: These are the worst looking pins, usually missing chunks of enamel.
Any order placed as a Preorder will be the highest quality Standard grade I can offer.
Any pin with glitter might have a few color specs in the wrong place.
These are HAND-MADE. You CANNOT expect perfection. By purchasing you agree to this grading policy.
No returns will be accepted, and ALL SALES ARE FINAL. I've explained my grading system for all to see, therefore no refunds will be issued.
ANY ISSUES THAT ARE BROUGHT TO MY ATTENTION 60 DAYS AFTER TRACKING NUMBER IS SENT, WILL BE INVALID.
I WILL NOT BE ABLE TO HELP AFTER THAT DEADLINE.
Preorders are shipped as soon as they are in stock, that can take between 3-5 weeks.
All pins in stock have a 1 to 2 week processing time. It can take as little as 3 days, but I need to extend the shipping estimate to protect myself in case there are any delays.
Please do NOT make an order if you are not comfortable waiting 1-2 weeks, as there are no refunds or exceptions.
If you noticed that your shipping status is 'pending acceptance' that means that USPS hasn't picked up the shipment yet, and it's waiting to be scanned in. Thank you for your patience!
***All preorders that are ordered with instock items are shipped at the same time-- when the preorder arrives!***
If for some reason your pin mail gets returned to me, you are expected to pay for shipping to have it sent again. Having the mail returned does not make my cancellation or return policy any less valid and I am not responsible for you putting in the wrong information. I run this business alone and simply cannot afford to pay to reship items due misinformation.
Before you email me about your package the first thing you need to do is contact USPS or your local post office and open a missing package case! Often times the package is missing or marked as delivered because it is being returned to sender! Usually a delivery attempt was made but they were not able to leave the package! Be sure to ask neighbors if they received your package by mistake! These problems are issues with the USPS and need to be taken up with them first before contacting us, as this will be exactly what we tell you to do before we can help you further! Thank you so much!
Domestic Shipping All domestic orders are shipped via USPS first class shipping and have a tracking number. Orders are shipped out within 1-7 business days of when the order was placed. Shipping prices are calculated during the check-out process and are based on quantity purchased and your location within the United States. We are not responsible for packages that have been mis-delivered, or lost in the care of USPS.
International Shipping We ship all over the world! All international orders are shipped via USPS first class shipping. Orders are shipped out within 1-7 business days of when the order was placed. Shipping prices are calculated during the check-out process and are based on quantity purchased and your location. Customs and import duties may be applied to orders when your shipment reaches its destination-- I am not responsible for these fees.
Please remember, it can take 2 weeks to 2 months to receive a package, due to customs and import delays.